Privacy Policy

Sparkle Jewellers

Sparkle Jewellers respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our store, website, or interact with us in any way.

1. Information Collection

• Contact Information: Includes your name, email, phone number, and address—collected when creating an account, placing an order, or making inquiries.
• Payment Information: We collect billing details but don’t store credit card info. Payments are processed securely.
• Transaction Information: Purchase details like product, date, and total.
• Device and Usage Information: IP, browser, OS, interaction history—via cookies and tracking tech.
• Voluntarily Provided Info: Info from comments, reviews, or support chats.

2. How We Use Your Information

• Order Fulfillment: Processing, delivery, and invoicing.
• Customer Service: Support and inquiries.
• Personalization: Tailoring product suggestions and content.
• Marketing & Promotions: News, offers, and events (with opt-out options).
• Website Improvement: Site usage analysis and upgrades.
• Security & Fraud Prevention: Detecting and preventing threats.
• Legal Compliance: Adhering to laws and regulations.

3. Sharing Your Information

• We never sell or rent your personal data.
• We may share info with:
  • Service providers (e.g., payments, delivery, hosting).
  • Legal authorities when required.
  • Business partners for joint promotions (with your consent).

4. Security

We use physical and technical measures to protect your data. However, no website or online service is entirely secure.

5. Your Rights

• Access, correct, or delete your data.
• Opt out of marketing messages.
• Withdraw consent, where applicable.

To exercise your rights, contact us:

6. Cookies & Tracking

Our website may use cookies for better user experience. You can control this via your browser settings.

7. Changes to This Policy

This policy may be updated. The latest version will be available online and in-store.

8. Contact Us

For privacy-related inquiries, reach out to our Data Protection Officer:

Phone: 01407009004

By shopping with Sparkle Jewellers, you agree to the terms of this Privacy Policy.

Note: As an e-commerce business, additional clauses regarding online payments, third-party services (e.g., SSLCOMMERZ), and data transfers may apply.